bwin was for a long time a reference point in the world of online sports betting. Today, the platform is working to improve its services — but not everyone is convinced. On the one hand, it offers interesting bonuses and features. On the other, some players complain about various issues. So what should you really think of bwin? Here’s everything you need to know about this bookmaker.
How to register with bwin
There are two ways to create a bwin account. You can either visit the official website or use the mobile app. Click “Register” and fill in the sign-up form with your personal information: name, surname, date of birth, and email address. You’ll also need to create a secure password. Before completing your registration, you’ll be asked to set your gaming limits — particularly your monthly deposit limit. This step ensures responsible use of the platform. Once this is done, your account verification process begins.
Verification methods for a bwin account
To fully access bwin’s services, every player must confirm their identity. This step ensures a secure gaming environment and compliance with regulations. bwin offers several verification methods, so users can choose whichever is most convenient.
Verification via first deposit with SOFORT
One of the simplest ways to verify your account is by making your first deposit using SOFORT. This method automatically validates your banking information. If the registration details match those of the bank account used for the deposit, your identity is confirmed. Once the payment is approved, the account is instantly verified and ready for unrestricted use.
SOFORT Ident
The SOFORT Ident method confirms your identity by matching your personal details with your bank account or SCHUFA database. You simply log into your online banking account. No financial transaction occurs — the process only checks if your bank data matches the registration information.
Verification via IDnow
IDnow offers a smartphone-only verification method. Webcams aren’t supported, so users must use a mobile device. Two options are available:
- VideoIdent: A live video call with an IDnow representative to verify your identity.
- AutoIdent: An automated process requiring just an ID document and a selfie.
To complete IDnow verification, players need a smartphone with front and rear cameras, a valid German ID card, a recent proof of address, and a stable internet connection.
Bonuses and welcome offers
bwin welcomes new players with an attractive sign-up offer: a 100% bonus up to €100 on the first deposit. To qualify, a minimum deposit of €10 is required. In addition, bwin offers a “Joker Bet,” a safety net for your first wager. If your first bet loses, bwin refunds up to €100 in FreeBets.
These FreeBets can be used on other sporting events and provide an excellent way to test betting strategies risk-free. Only verified new users are eligible. FreeBets from refunds must be used within 48 hours and cannot be withdrawn as real money, though they can be used for further bets.
Regular promotions and special offers from bwin
bwin offers weekly promotions to reward its users. Each week, exclusive offers are launched to increase winnings and enhance the betting experience.
Kombi-Kracher: Place a combo bet of at least €10 with odds of 3.00 or higher, and you’ll receive a €5 FreeBet. This promotion runs from Friday to Sunday. Registration for the promo is required, and FreeBets are credited within 24 hours of confirmation.
bwin’s weekly freeroll tournament is perfect for poker fans. Every Thursday, players can compete for a guaranteed $2,500 prize pool. To participate, players must place single or combo bets worth at least €5 with odds of 1.50 or higher. Once confirmed, the freeroll ticket appears in your “My Tickets” section.
Slot fans can join daily races, where points are earned by playing selected slots. The higher your score, the better the rewards — from Free Spins to cash prizes. Be sure to read each promotion’s terms carefully, as they vary.
bwin Mobile App: Bet from anywhere
The bwin app lets players bet anytime via smartphone or tablet. Its user-friendly design ensures smooth navigation and easy access to features. Installation is simple: download from the App Store (iOS) or Google Play (Android), and you’ll be ready to bet in seconds.
Main features of bwin
bwin offers a wide range of features designed for flexibility and control.
Cash-Out: Adjust your bets anytime
The Cash-Out feature gives bettors full control. Available for both single and combo bets, it allows early closure of bets to minimize losses or secure winnings. Go to “My Bets” → “Cash-Out” to view eligible bets and adjust in real time based on match progress.
Bet Builder: Customize your bets
The Bet Builder lets users create personalized bets combining multiple outcomes in a single event — ideal for football, tennis, or volleyball fans. You can mix predictions such as “first team to score,” “total goals,” or “specific stats” into one unique bet. This flexibility helps tailor wagers to your strategy and boost potential returns.
Re-Bet: Modify multi-bets easily
The Re-Bet feature allows users to modify ongoing multi-bets. You can adjust selections or add new ones — just go to “My Bets” → “Add to bet slip again.” This keeps your strategy adaptable as games progress.
Deposits and withdrawals: What you should know
bwin supports various payment methods including bank transfer, PayPal, Visa, Mastercard, Skrill, and Neteller. The minimum deposit is €5, while withdrawals start at €10 and can reach €250,000. Processing times depend on the method — PayPal is nearly instant, while bank transfers may take a few days.
bwin: What users think
Once a leader in online betting, bwin now faces growing distrust. With a Trustpilot rating of 1.3/5 from over 1,700 reviews, many users describe the platform as unreliable and unfair. Common complaints include payout difficulties, rejected withdrawal requests, and long delays. Some report significant losses despite cautious betting strategies.
Other users express frustration with the lack of transparency, claiming the games seem designed to maximize losses. As negative feedback grows, many call for collective action and better regulation to prevent similar experiences.
Although bwin once had an excellent reputation, reviews now point to a major decline in user trust — suggesting the platform struggles to compete with rivals.
bwin still offers a variety of betting options and attractive features, but its reputation remains controversial. Before signing up, consider both advantages and risks carefully. Always gamble responsibly.
